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Frequently Asked Questions

Get answers to the most common questions regarding MOQ, sample development, production lead times, and shipping.

What is your Minimum Order Quantity (MOQ)?

Our standard MOQ is 500 units per style. However, for specialized materials or custom designs, it might vary. Please contact us for specific requirements.

How long does it take for sample development?

Typically, a prototype takes 7-10 working days. If complex materials or custom hardware are required, it might take up to 15 days.

What is your typical production lead time?

For standard mass production, the lead time is 30-45 days after sample approval and receipt of deposit.

Are you a factory or a trading company?

We are a direct manufacturer with our own factory facility in Hefei, China. You are welcome to visit our factory via video call or in person.

Do you provide OEM and ODM services?

Yes, we offer full OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services, including in-house design support.